EchoMail® Passenger Care™ builds passenger confidence by delivering timely and high quality responses to each and every electronic inquiry. This solution, based on the award-winning EchoMail®/CC™ and EchoMail®/BI™ product lines, enhances relationships by streamlining service operations and increasing passenger retention. Multi-lingual support and real-time insight into passenger trends makes this a powerful solution.
EchoMail Can Sort, Answer Deluge of E-Mails. The company's program is designed to improve corporate responsiveness to E-Mail by automating the processing.
The Wall Street Journal's Under The Radar column by William M. Bulkeley.
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