EchoMail^® Electronic Care™ empowers you to build close relationships with your customers by responding to their inbound electronic inquiries in a fast and accurate manner. This solution, based on the award-winning EchoMail^®/Customer Care™ and EchoMail^® Business Intelligence™ product lines, enables your call center managers to increase service levels, improve productivity of each customer service representative or associate, eliminate junk mail, prioritize high valued customers and manage the entire business process of e-mail customer care as you never thought.