EchoMail® Electronic Care™ empowers you to build close relationships with your customers by responding to their inbound electronic inquiries in a fast and accurate manner. This solution, based on the award-winning EchoMail®/Customer Care™ and EchoMail® Business Intelligence™ product lines, enables your call center managers to increase service levels, improve productivity of each customer service representative or associate, eliminate junk mail, prioritize high valued customers and manage the entire business process of E-Mail customer care as you never thought possible.
"EchoMail is simply the best. It has saved us millions of dollars, increased our customer loyalty, and lowered cost of acquisition and retention. What more could we ask for?"
Steve Clifford, Salomon Smith Barney
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Ask Dr. E-Mail! Question: What are the regulatory issues surrounding storage of E-Mail?
The Intelligence In E-Mail Dr. E-Mail's definition of E-Mail: An electronic medium for asynchronous conversation.
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