EchoMail’s E-Mail Response Management System (ERMS) module is industry's best solution for automatically managing replies originating from outbound E-Mail messages. EchoMail's patented Business Intelligence analysis module is built for analyzing replies and eliciting valuable information. The EchoMail platform for E-Mail management is built on the philosophy that E-Mail is a medium for one-to-one dialog in asynchronous mode. This module provides powerful workflow functionality to support complex routing, queuing, reporting, and security and allows for integration with other EchoMail applications.