CAMBRIDGE, MA - October 8, 2002 -
Loveland, CO - Windows & .NET Magazine announced today that EchoMail was selected a winner of the Windows & .NET Magazine
Readers' Choice Awards. EchoMail Customer Care with Business Intelligence was voted the best Workflow Solution in the industry.
"We know that peer recommendations are important to our readership," said Dave Bernard, custom media editorial director,
Windows & .NET Magazine. "The first annual Windows & .NET Magazine Readers' Choice Awards were developed as a way
for readers to choose and recommend the best technology products in the industry. Receiving this award is an industry seal
of approval."
Readers were asked to vote on their product preferences in 16 broad technology categories. More than 2,300 readers voted
on nearly 90 technology products.
"E-Mail Management is becoming a critical business process to an organization's success in managing customer relationships
as well as improving operational efficiency," said V.A. Shiva, EchoMail Chairman and CEO. "We view E-Mail as a set of complex
strategies, processes and technologies to support the receipt, filtering, archival, segmentation, analysis, workflow and
transmission for responding to E-Mail received from customers via web sites and/or internet E-Mail addresses."
"Few people know more about the best values in Windows technology products and services than Windows & .NET Magazine
readers-the people who actually do the buying. By voting for the most outstanding products, IT professionals have rewarded
excellence in the Windows market," said Janet Robbins, editor-in-chief, Windows & .NET Magazine.
About Penton Media
Windows & .NET Magazine is published by Penton Media (NYSE: PME), a leading, global business-to-business media company
that produces market-focused magazines, trade shows and conferences, and Web sites. Penton's integrated media portfolio
serves the following industries: Internet/broadband; information technology; electronics; natural products; food/retail;
manufacturing; design/engineering; supply chain; aviation; government/compliance; mechanical systems/construction; and
leisure/hospitality. For more information, visit www.penton.com.
About EchoMail
EchoMail, Inc. develops award-winning E-Mail direct marketing, customer care, business intelligence, lead management,
data warehousing, and e-billing solutions for the Fortune 1000. The EchoMail Suite powers large volumes of inbound and
outbound E-Mail by automatically receiving, processing, responding, storing, and tracking all correspondence in an ASP
environment. EchoMail recently earned the Customer Interaction Solutions® Product of the Year Award.
EchoMail, founded in 1994, is a privately held technology company based in Cambridge, MA. For more information,
visit www.echomail.com.
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