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EchoMail and Dr. E-Mail is Making Headlines Worldwide
Please take a moment to read some of the exciting
mentions we have received from prominent on and off-line newspapers and magazines. As the
e-business industry continues to explode, EchoMail's focus on E-Mail continues to be one of
the most fascinating journeys. We have many great stories to tell. Our press center provides
the latest information on Dr. E-mail, on EchoMail product upgrades, and other interesting
company related news. Dr. E-Mail is a contributing member of the Direct Marketing Association (DMA).
If you are interested in setting up an interview contact us at: Press@EchoMail.com
Summit Strategies
UpFront column by Associate Analyst Kate Claus
"Like the tortoise, EchoMail has steadily and quietly built its business, capturing a prestigious
list of Fortune 400 clients. In fact, despite the current economic downturn, EchoMail is profitable."
E-Mail Overload in Congress
Managing a Communications Crisis
EchoMail has the potential to make sorting and responding to incoming E-Mail much easier, since it uses sophisticated
technologies that enable it to identify the tone and meaning of messages and process them based on the parameters an office defines.
For example, EchoMail is designed to differentiate opinions, information requests, casework, and complaints, and process each of
these according to the office's instructions.
Read Across America
Daniel Haggerty Elementary School and EchoMail
On March 2nd 2001, The Daniel Haggerty Elementary School and EchoMail were part of a mosaic of
reading that stretched all across the country, from east coast to west, from urban centers to tiny hamlets, from
shopping malls to assembly halls to living rooms. The astonishing success of Read Across America offered proof that
a love for reading is alive and well in the United States.
ZD Net
During a Recent Visit to India EchoMail CEO, V.A. Shiva, Meets The Press
The e-economy and Customer Relationship Management (CRM) are real and here to stay for customers to meet, greet,
and stomp their feet. In an exclusive interview to Zdnet India, the charismatic CEO/President of EchoMail, Inc., V.A. Shiva,
also referred to as 'Dr. E-Mail,' takes us through a tour of basic, brand-independent issues about the eCRM realm.
MIT Technology Review
Dr. E-Mail Will See You Now
Is software that replies to customers automatically the key to success in e-commerce? Ask the doctor.
EchoMail, says Shiva, is a combination of pattern recognition techniques that, by decoding, routing and in many cases
answering E-Mail, lends his customers the "sensory and cognitive ability" needed to win customers online
and keep their loyalty.
Silicon India
Antidote for the E-Mail Ills
Most customer-oriented companies have an online presence. But once
they set up shop online, can they handle the inevitable onslaught of incoming email? V. A. Shiva and
his company offer a cutting-edge treatment for email overflow and even help you use that email to
better you business, to boot!
Fast Company
The E-Mail Prescription
Sure, the web is reinventing how companies interact with customers and how they do business with
suppliers. But email remains the killer app of the Internet Age. It has reshaped how organizations work and how
people work together. And, in the process, it has unleashed some killer headaches.
Continental Magazine
EchoMail's V.A. Shiva Has A Vision For The Internet That Begins With E-Mail
When V.A. Shiva first heard about electronic mail, he thought it
had something to do with sending electric currents through paper
documents. That was in 1979. Shiva was a high school junior at the
time, beginning a project with Rutgers University engineers that
would result in one of the world's first E-Mail systems.
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