CAMBRIDGE, MA - August 5, 2000 - EchoMail, Inc., "The E-Mail Company," today announced that it has been selected by TELUS Corporation to manage their customer communications. EchoMail will empower TELUS Corporation's customer relationship management initiative by managing their online customer service.

EchoMail's capabilities matched TELUS Corporation's comprehensive customer service requirements. EchoMail will work with TELUS to develop the TELUS Corporation's online presence and customer relationships.

TELUS will use EchoMail to receive, manage, route, respond and track inbound and outbound e-mail. This will enable TELUS to reduce processing time when tracking and responding to e-mail received from their customers.

Since its inception in 1994, EchoMail has worked to build unified intelligent messaging and relationship marketing solutions for a number of leading companies for whom customer relationships are a critical business requirement, including AT&T, Allstate, Gateway, IBM and Sprint PCS, among others.

About TELUS Corporation
TELUS Corporation is one of Canada's largest telecommunications companies. TELUS offers its customers a full range of telecommunications products and services - local, long distance, wireless, data, Internet and e-business, and has one of the most technologically sophisticated and extensive communications networks on the planet. TELUS is also the number one Internet Service Provider in Western Canada and has a very strong, growing focus on the internet.

About EchoMail
EchoMail, Inc. is a privately held technologies company based in Cambridge, MA, delivering e-mail relationship marketing and unified intelligent messaging solutions. The EchoMail suite of products and services helps companies communicate with their customers in real time, thereby increasing customer satisfaction and building brand loyalty. Company founder, V.A. Shiva, known throughout the industry as Dr. E-Mail, developed EchoMail's patented technology, XIVA^TM, from two decades of research in pattern recognition and classification. This core technology is based on signal processing, information retrieval, neural networks, natural language processing and semantic networks. The Company's Creative and Strategic Services Division, lead by Chief Creative Officer Zoe Helene, includes both artists and information technology consultants who work together to provide a broad spectrum of services to support clients in deploying new media e-mail communication solutions.

For more information about EchoMail, visit the company's website at http://www.echomail.com or contact EchoMail, Inc., 66 Church Street, Cambridge, MA 02138; Phone (617) 354-8585, E-Mail: Press@EchoMail.com.