CAMBRIDGE, MA - January 23, 2001 - EchoMail, Inc, the established provider of E-Mail Relationship Management Solutions was the host for the E-Mail2001@MIT: Intelligent Life Conference held in Cambridge from January 18-19, 2001 at the MIT University Park Hotel.

The conference, co-sponsored by Dell, was the first in a series scheduled for 2001 provided a wealth of information about the hottest area in customer service and support: Customer Relationship Management. Conference attendees, many from the Fortune 500 community participated in workshops and panel discussions to learn how to use E-Mail marketing for customer growth and retention. Participants were also able to learn about the newer technologies and techniques available for data mining and warehousing.

Guest speakers included Rosalind Picard, the founder and director of the Affective Computing Research Group at the Massachusetts Institute of Technology (MIT) Media Laboratory who joined us to discuss her research aimed at improving human-computer interaction. Dr. Picard shared many new technologies including, new sensing systems such as wearable and tangible devices for gathering effective feedback from customers.

"We have established a solid EchoMail infrastructure, to intelligently manage inbound E-Mail and perform outbound marketing. Now we have the role of educator," said V.A. Shiva, President and CEO of EchoMail, Inc. "Through these comprehensive conferences featuring academia and industry experts, companies can discover the role of technology and how it can benefit them in achieving their goals."

For information on the conference schedule for 2001, please visit the conference website at www.email2001.com.

About EchoMail
EchoMail, Inc. develops E-Mail solutions for the financial services, consumer/retail, government, high-tech and telecommunications industries. The EchoMail Suite powers large volumes of inbound and outbound E-Mail by automatically receiving, processing, responding, storing, and tracking all correspondence in an ASP environment. EchoMail, founded in 1994, is a privately held technology company based in Cambridge, MA. For more information, visit www.echomail.com.