CAMBRIDGE, MA - June 21, 2001 -
EchoMail, the established provider of E-Mail Relationship Management solutions, continues its expansion in the European marketplace as CEO, V.A. Shiva, delivers address at the conference: ARTIFICIAL INTELLIGENCE: How to increase banking business and open a new dialogue with online customers in Italy.
Located in the city of Vicenza at the business center of Villa Zileri, banking professionals, and others responsible for call center management traveled from across the country to participate in this trans-continental event. Participants included: EDS Bank Sector, Banca Sella (first Europe online banking system), Telicom Italy, Banca Popolare Vicenzia, CESVE IT Consortium (banking software), Venice Plaza (a wide-known web and mail service). The Master of Ceremonies, journalist Luca De Biase, a renowned writer for the La Republica, delivered the opening address to a standing room only crowd.
"Participants learned how to develop strategic banking solutions through EchoMail's innovative technologies for Customer Relationship Management," said V.A. Shiva, EchoMail President, and CEO. "This is an opportune time to establish interfacing dialogue with customers and open new channel marketing possibilities in the banking industry."
"E-Mail as a solution for the banking industry is growing in Europe," said Dr. Pino Micheli, conference host and CIO of NTI Ltd Europe. "The difference between USA and Europe technologically is about one year, so the moment is right to offer companies a sophisticated solution for managing customer relationships through E-Mail."
About EchoMail
EchoMail, Inc. develops E-Mail solutions for the financial services, consumer/retail, government,
high-tech and telecommunications industries. The EchoMail Suite powers large volumes of inbound and
outbound E-Mail by automatically receiving, processing, responding, storing, and tracking all
correspondence in an ASP environment. EchoMail, founded in 1994, is a privately held technology company
based in Cambridge, MA. For more information, visit www.echomail.com.
Note to editors: EchoMail is a registered trademark of EchoMail, Inc.
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